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April 18, 2013 |
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It Works! Record Breakers,
You're making this look too easy! What goals can we possibly set that you won't break every month? Especially since this is your last chance to earn the $25,000 and $50,000 G.O.OD. Bonus! (Official rules here.) Let's send April out with a BOOM!
Please remember, all ticket requests must be submitted by 9 p.m. EDT (GMT-4) on April 30. Requests that require Customer Service assistance must be submitted by the following times on Tuesday, April 30, to qualify for April commission:
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Faxed orders must be received by 9 p.m. EDT (GMT-4).
- All Support Tickets requiring Customer Service assistance (including new enrollments with different billing and shipping addresses, and placement changes) must be received by 9 p.m. EDT (GMT-4).
- Phone requests will be taken until 9 p.m. EDT (GMT-4).
- Australia & European Union: You will have email, ticket, and phone support until 9 p.m. EDT (GMT-4).
All orders and transfer requests must be submitted by 11:59:59 p.m. EDT (GMT-4) on April 30.
Requests received after the above cut-off times will not be honored for April, no exceptions! It is common to experience system timeouts within the last few hours of the month due to high traffic volume. We strongly urge all distributors to submit April related promotions and qualifications early to ensure all qualifications show in eSuite prior to the end of the month and to avoid timeouts. Timeouts during month end should be expected and do not warrant any exceptions.
If your request is submitted before the above cut-off times and is not processed correctly, please submit a new Support Ticket in the “Month End” category within two days of the end of the month. A ticket must be submitted within this time frame or we will be unable to honor your request.
New enrollments and placement changes within 24 hours of enrollment can be completed in eSuite by 11:59:59 p.m. EDT (GMT-4) on April 30.
If processing a new enrollment, after 9 p.m., we suggest processing the enrollment on the website of the Distributor the new enrollment will be placed under. All placement change requests received through ticket after 9 p.m. EDT (GMT-4), will not be honored for April and will take effect in May.
Remember that it is every distributor's responsibility to use their eSuite reports to verify that they are commission qualified prior to month end. The PBV commission qualification requirement has changed to 400 PBV in February for distributors who choose to not run a minimum 80 BV auto-shipment.
We can't wait to see the record-breaking commissions to come out of this month!
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