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June 19, 2013

End of Month Reminders June 2013

What excuses did you stop using this June? Did you change your routine, do something different, and achieve a different result? We can't wait to see your "No Excuses June" commissions!

As we close out the month, we want to provide a quick reference of our cut off times to help you remember when the June qualification period ends. Requests received after the published cut-off times will not be honored for June, no exceptions.

June 30 by 6 p.m. ET (GMT-4)

  • All faxed orders.
  • All Support Tickets that require customer service assistance, including new enrollments with different billing and shipping addresses.
  • All phone requests.
  • Australia & European Union will have email, ticket, and phone support until this time.

June 30 by 11:59:59 p.m. ET (GMT-4)
All orders and transfer requests must be submitted.

July 2 by 11:59:59 p.m. ET (GMT-4)
If you submit a request on time and it is processed incorrectly, please submit a second ticket in the “Month End” category by July 2, two business days after Month End. If the second ticket is not submitted within two days, we will be unable to honor your request.

Process what you can, as soon as you can!
During month end, we commonly experience high traffic volume. This creates system timeouts within the last few hours of each month. We strongly urge all distributors to submit your orders and enrollments as soon as you can to ensure your qualifications show in eSuite. Unfortunately, month end timeouts should be expected and do not warrant any exceptions.

New Enrollments and Placement Changes
Please allow up to four hours for a new enrollment to appear in eSuite before placing a Support Ticket for assistance. Any placement changes for new enrollments must be completed on June 30 by 11:59:59 p.m. ET (GMT-4) through your eSuite. Support Tickets entered for placement requests that can be completed in eSuite will be denied and will not count towards June.

If you are processing a new Loyal Customer enrollment after 6 p.m. ET (GMT-4), we suggest processing the enrollment on the website of the Distributor the new Loyal Customer will be placed under.


If you are processing a new Distributor enrollment after 6 p.m. ET (GMT-4), we suggest processing the enrollment on your personal website and specifying placement at the time of enrollment.

Auto-Shipments
Please remember, if an auto-shipment has not attempted to process during the month of June, the last day to process one is June 27 by 11:59:59 p.m. ET (GMT-4). If you are a Distributor who chooses not to run your own auto-shipment with a minimum of 80 BV, then you must have a total of 400 PBV to qualify for commissions.


 

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It Works! Global™

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P: (800) 581-5469 | F: (888) 711-3760